FAQ (Frequently Asked Questions)

1. What products do you sell?
We specialise in premium decorative wooden panels designed to enhance interior spaces with a modern and elegant finish.

2. How long does delivery take?

Free Shipping: 10–20 business days
Standard Shipping: 7–12 business days

3. Do you offer free shipping?
Yes, we offer free shipping on selected orders with an estimated delivery time of 10–20 business days.

4. Can I return my order?
Yes, you may request a return within 14 days of delivery, provided the item is unused and in its original packaging.

5. How can I track my order?
Once your order has been dispatched, you will receive a tracking number via email.

6. Are your panels easy to install?
Yes, our panels are designed for straightforward installation. We recommend following the provided instructions carefully.

7. What if my item arrives damaged?
If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with photos, and we will resolve the issue promptly.

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