Refund & Return Policy
At Prestige Panels, we strive to ensure complete customer satisfaction. If you are not entirely happy with your purchase, we’re here to help.
Returns
You have 14 days from the date of delivery to request a return. To be eligible, items must be unused, in their original condition, and in the original packaging.
Non-returnable items:
- Custom-made or personalised panels
- Items damaged due to misuse or improper installation
Refunds
Once your return is received and inspected, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 5–10 business days.
Return Shipping
Customers are responsible for return shipping costs unless the item is faulty or incorrect.